Frequently Asked Questions
Everything you need to know about bringing Tala home.
What is the typical shipping timeline for furniture?
Most in-stock items ship within 3-5 business days. Larger furniture pieces requiring white-glove delivery typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on your home decor and furniture?
Yes, all Tala furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or 'Final Sale' items are not eligible for return.
How can I track my order?
Once your order departs our warehouse, you will receive an email with a tracking link. You can also monitor your status through the 'My Orders' section of your Tala account.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure your home is as healthy as it is beautiful.
Can I make changes to my order after it has been placed?
Orders can be modified or canceled within 12 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.